Shipping policy
Shipping Policy
At TAB DEPT., we aim to provide a reliable shipping experience. Please review the following details before placing your order.
Order Processing and Delivery
All orders are expected to be shipped and delivered within three weeks of the order date. This timeframe includes both order processing and shipping transit.
Delivery timelines are estimates, not guarantees, and may be affected by product availability, carrier operations, or customs clearance.
Shipping Rates
Applicable shipping charges and available delivery options are displayed at checkout before you complete your purchase.
Order Tracking
Tracking information is usually available within seven business days of placing your order and will be sent to the email address provided at checkout. Please allow additional time for the carrier to update your shipment’s status.
Out-of-Stock Items and Preorders
Out-of-stock items may require additional processing time. If an item becomes unavailable after you place your order, we will contact you with an update and available options.
Items offered for preorder will be clearly identified on the product page with an estimated shipping window. Unless otherwise stated, preorder timelines may differ from our standard three-week delivery estimate.
Potential Delays
Processing or delivery delays may occur due to:
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Out-of-stock items or inventory shortages.
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High order volume during launches or holidays.
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Shipping carrier disruptions.
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Customs inspections or clearance procedures.
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Severe weather or other unforeseen circumstances.
If we become aware of a significant delay affecting your order, we will notify you by email with an updated timeline when available.
Shipping Address Accuracy
Please ensure your shipping address is complete and accurate before submitting your order.
If you need to correct your address, contact hello@tabdept.com as soon as possible. Changes cannot be guaranteed once your order has been processed or shipped.
If a package is returned due to an incorrect address or failed delivery, additional shipping charges may apply to reshipment.
International Orders
For international orders, customs processing may extend delivery times. Any applicable duties or import taxes will be handled according to the terms shown at checkout and local customs requirements.
Delayed or Missing Packages
If your order has not been delivered within three weeks of placing it, please do not hesitate to contact hello@tabdept.com with your order number.
If tracking shows your package as delivered but you cannot locate it, please check nearby delivery areas and with household members or building management, then contact us for assistance. We will help investigate with the carrier and determine the appropriate next steps.
Damaged Orders
If your order arrives damaged, contact hello@tabdept.com promptly with your order number and photos of the item and packaging. Please keep the packaging while we review the issue.
Contact Us
For shipping questions, order updates, or delivery assistance, contact:
TAB DEPT.